Jaguar has come top of the annual JD Power Dealer satisfaction
survey for the second year running. The brand, which also came first in JD Power's Customer
Satisfaction survey earlier this year, scored an overall approval rating of
85.5 per cent.
Customers cited Jaguar's friendly advisers, flexible booking
for service and repair, convenient vehicle handovers and detailed explanations
as their main reasons for voting the brand to the top.
Jaguar beat and Honda to the top spot, with those brands
scoring 85.4 per cent and 84 per cent respectively. Elsewhere on the list
Toyota moved from 3rd overall in 2012 to 5th in 2013, and Citroen climbed from
19th last year to 15th in 2013.
Skoda, whose Superb and Yeti came first and second
respectively in the Customer Satisfaction survey, placed seventh in the list.
The average score for dealers this year was 78.5 per cent,
the same as last year.At the bottom of the table this year comes Chevrolet with
a 69.7 per cent satisfaction rating, and Alfa Romeo with 72.7 per cent.
3 SIMPLE STEPS TO ARRANGE THE CAR FUNDING YOU NEED AT THE LOWEST POSSIBLE RATE...
- 1. Request a finance quotation based
on the most cost effective way of financing your new Vehicle.
- 2. We will arrange your loan facility
(subject to status). This normally takes just an hour or two.
- 3. We will arrange an invoice from the
supplier and make payment (same day cleared funds) in time for delivery.